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Error: could not load model schema

Status: Needs Info
by johnisaksson Visitor on ‎01-17-2019 04:43 AM

I get an error when attempting to open a Power BI file: could not load model schema. Restarting Power BI does not help. What could be the source of the issue? Let me know if you need further info.

 

Feedback Type:
Frown (Error)

Timestamp:
2019-01-17T12:35:46.1059699Z

Local Time:
2019-01-17T13:35:46.1059699+01:00

Session ID:
d66e52a8-09fb-48a3-8d07-4a6acad56577

Release:
December 2018

Product Version:
2.65.5313.841 (18.12) (x64)

OS Version:
Microsoft Windows NT 10.0.17134.0 (x64 sv-SE)

CLR Version:
4.7 or later [Release Number = 461808]

Peak Virtual Memory:
38 GB

Private Memory:
378 MB

Peak Working Set:
483 MB

IE Version:
11.523.17134.0

User ID:
34b8ad87-88c4-4574-90b9-a89ab92c8636

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
DirectQuery

Snapshot Trace Logs:
C:\Users\john.isaksson\Microsoft\Power BI Desktop Store App\FrownSnapShot1589486735.zip

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_variationUIChange

Disabled Preview Features:
MIntellisense
PBI_SpanishLinguisticsEnabled
PBI_PdfImport
PBI_ColumnProfiling
PBI_PythonSupportEnabled
PBI_showIncrementalRefreshPolicy
PBI_showManageAggregations
PBI_FuzzyMatching
PBI_EnableWebDiagramView
PBI_improvedFilterExperience
PBI_qnaLiveConnect

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI

Status: Needs Info
Comments
by Moderator v-yuezhe-msft
‎01-17-2019 10:44 PM - edited ‎01-17-2019 11:20 PM

@johnisaksson,

What is the data source of your Power BI report? Could you please update to the latest version of Power BI Desktop(2.65.5313.1381) and check again?

If the issue still occurs, please share Power BI Desktop trace log here. You can enable tracing in Power BI Desktop  via the File –> Options and settings->Options–> Diagnostics –> Enable Tracing option.

Regards,
Lydia

by Moderator v-yuezhe-msft
on ‎01-17-2019 10:44 PM
Status changed to: Needs Info
 
by rabrah11 New Member
on ‎02-06-2019 02:19 AM

Receiving the same error while trying to connect to DB2 database. Description below:

Feedback Type:
Frown (Error)

Timestamp:
2019-02-06T08:25:33.3089025Z

Local Time:
2019-02-06T02:25:33.3089025-06:00

Session ID:
aea20743-cce7-4e7a-a30c-4f9e2dbe353e

Release:
January, 2019

Product Version:
2.65.5313.1562 (18.12) (x64)

Error Message:
Couldn't load the model schema.

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 461310]

Peak Virtual Memory:
3.76 GB

Private Memory:
428 MB

Peak Working Set:
574 MB

IE Version:
11.0.9600.19236

User ID:
45a49cb9-5920-4995-92b7-34c9d4d093b2

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
DirectQuery

Snapshot Trace Logs:
C:\Users\rabrah11\AppData\Local\Microsoft\Power BI Desktop SSRS\FrownSnapShot1730870899.zip

Performance Trace Logs:
C:\Users\rabrah11\AppData\Local\Microsoft\Power BI Desktop SSRS\PerformanceTraces.zip

Disabled Preview Features:
PBI_shapeMapVisualEnabled
MIntellisense
PBI_SpanishLinguisticsEnabled
PBI_PdfImport
PBI_ColumnProfiling
PBI_variationUIChange
PBI_PythonSupportEnabled
PBI_showIncrementalRefreshPolicy
PBI_showManageAggregations
PBI_FuzzyMatching
PBI_EnableWebDiagramView
PBI_improvedFilterExperience
PBI_qnaLiveConnect

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI Report Server,  Power BI

Formulas:


section Section1;

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