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Error connecting Power BI Cloud to JIRA

Status: Delivered
by i3D Occasional Visitor on ‎11-19-2016 01:58 AM

Hi

 

I'm getting an error message when trying to connect to JIRA from the cloud, below is the error message I was asked to report:

 

Activity ID0a15be0a-a01b-4de7-a9da-cab0acf3643d
Request IDbce6d2ea-5e08-3410-a7d6-d54ed37f4126
Correlation ID20023d66-d944-0f1b-6414-1c86b1a3e8b1
Status code400
TimeSat Nov 19 2016 20:49:17 GMT+1100 (AEDT)
Version13.0.1700.631
Cluster URIhttps://wabi-south-east-asia-redirect.analysis.windows.net

 

Please advise.

 

Thanks

Status: Delivered
Comments
by v-haibl-msft Super Contributor
on ‎11-21-2016 01:28 AM

@i3D

 

Are you using on Premises JIRA or the cloud service? Currently the content pack will work only with the cloud version.

Error connecting Power BI Cloud to JIRA_1.jpg

 

Best Regards,

Herbert

by Vicky_Song Established Member
on ‎11-22-2016 05:42 PM
Status changed to: Needs Info
 
by i3D Occasional Visitor
on ‎11-23-2016 02:10 AM

Hi @v-haibl-msft

 

I am using the cloud version of JIRA.

 

Thanks again.

by v-haibl-msft Super Contributor
on ‎11-23-2016 05:36 PM

@i3D

 

I’m still not be able to repro the same issue as you. It seems that your issue is account specific. You will need to create a support ticket at http://support.powerbi.com

 

Error connecting Power BI Cloud to JIRA_1.jpg

 

Best Regards,

Herbert

by Vicky_Song Established Member
on ‎11-24-2016 09:37 PM
Status changed to: Delivered
 
by Vicky_Song Established Member
on ‎11-24-2016 09:38 PM
Status changed to: Delivered
 
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