I'm getting an error message when trying to connect to JIRA from the cloud, below is the error message I was asked to report:
Activity ID0a15be0a-a01b-4de7-a9da-cab0acf3643dRequest IDbce6d2ea-5e08-3410-a7d6-d54ed37f4126Correlation ID20023d66-d944-0f1b-6414-1c86b1a3e8b1Status code400TimeSat Nov 19 2016 20:49:17 GMT+1100 (AEDT)Version13.0.1700.631Cluster URIhttps://wabi-south-east-asia-redirect.analysis.windows.net
Are you using on Premises JIRA or the cloud service? Currently the content pack will work only with the cloud version.
I am using the cloud version of JIRA.
I’m still not be able to repro the same issue as you. It seems that your issue is account specific. You will need to create a support ticket at http://support.powerbi.com