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Error al iniciar PowerBi windows 8

Al iniciar power bi se produce este error

Feedback Type:
Frown (Error)

Timestamp:
2021-08-04T09:07:09.1112780Z

Local Time:
2021-08-04T04:07:09.1112780-05:00

Session ID:
231b41a5-e363-4f7c-b7df-15edc647a7b5

Release:
July 2021

Product Version:
2.95.983.0 (21.07) (x64)

Stack Trace:
System.TypeLoadException
en Microsoft.Web.WebView2.Core.CoreWebView2Environment.LoadWebView2LoaderDll()
en Microsoft.Web.WebView2.Core.CoreWebView2Environment.GetAvailableBrowserVersionString(String browserExecutableFolder)
en Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserFactory.IsRuntimeAvailable(String browserExecutableFolder)
en Microsoft.PowerBI.Client.Windows.Services.FeatureSwitchManager.RegisterPreviewFeatureSwitches()
en Microsoft.PowerBI.Client.Windows.Services.FeatureSwitchManager.RegisterKnownSwitches()
en Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
en Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
en Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.95.983.0","ModuleName":"Microsoft.Web.WebView2.Core.dll","Component":"Microsoft.Web.WebView2.Core.CoreWebView2Environment","Error":"System.TypeLoadException","MethodDef":"LoadWebView2LoaderDll","ErrorOffset":"-1"}

OS Version:
Microsoft Windows NT 6.2.9200.0 (x64 es-ES)

CLR Version:
4.6.2 or later [Release Number = 394806]

Peak Virtual Memory:
3.09 GB

Private Memory:
105 MB

Peak Working Set:
129 MB

IE Version:
10.0.9200.22139

User ID:
35e97f6c-86b6-4811-9f11-48488be0545c

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

 

image.png

Status: New
Comments
v-yingjl
Community Support

Hi @JosephO ,

Please check the minimum requirements of Power BI Desktop:

  • Windows 8.1 / Windows Server 2012 R2, or later
  • .NET 4.6.2 or later
  • Internet Explorer 11 or later
  • Memory (RAM): At least 2 GB available, 4 GB or more recommended.
  • Display: At least 1440x900 or 1600x900 (16:9) required. Lower resolutions such as 1024x768 or 1280x800 aren't supported, as certain controls (such as closing the startup screen) display beyond those resolutions.
  • Windows display settings: If you set your display settings to change the size of text, apps, and other items to more than 100%, you may not be able to see certain dialogs that you must interact with to continue using Power BI Desktop. If you encounter this issue, check your display settings in Windows by going to Settings > System > Display, and use the slider to return display settings to 100%.
  • CPU: 1 gigahertz (GHz) 64-bit (x64) processor or better recommended.

 

Based on your OS version Windows NT 6.2.9200.0, you are using Windows 8 OS which could not meet the minimum OS requirement. Try to update your OS version and check it again.

 

Best Regards,
Community Support Team _ Yingjie Li