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Email subscriptions

I'm getting no images from the images in the body email, just a gray backgroundpower bi.PNG



Has anyone had this problem or could you help me? 

Status: New

Hi @royal1cargo,


This is a known issue (Customes getting blank screenshot of the dashboards in subscription emails) which is fixed on 6/21. 


I would suggest you refresh the dataset to get subscribe email again to see if the issue is till here. 


Best Regards,
Qiuyun Yu

Idea Statuses