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Email subscriptions

I'm getting no images from the images in the body email, just a gray backgroundpower bi.PNG

 

 

Has anyone had this problem or could you help me? 

Status: New
Comments
Moderator

Hi @royal1cargo,

 

This is a known issue (Customes getting blank screenshot of the dashboards in subscription emails) which is fixed on 6/21. 

 

I would suggest you refresh the dataset to get subscribe email again to see if the issue is till here. 

 

Best Regards,
Qiuyun Yu

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