cancel
Showing results for 
Search instead for 
Did you mean: 

ESRI map doesn't save changes. Shape colors revert back to default and reference layer disappears

I create a map using ArcGIS maps within Power BI. I added a reference layer from the ArcGIS catalogue and adjust the symbol size and color scheme to match other graphs in my dashboard then click "back to report". I save the file. However when I navigate to another tab in the report and then navigate back to the page with my map the reference layer has disappeared and the color scheme for the symbol styles has reverted back to the default (no longer matching the rest of the report visuals). 

Status: Accepted
Comments
Moderator

Hi @kris123

 

I have reported this issue internally: CRI 139048552. Will update here once I get any information. 

 

Best Regards,
Qiuyun Yu

Moderator
Status changed to: Accepted
 
Moderator

Hi @kris123

 

I got information below: 

 

Please contact Esri support directly to get updates:

1. Navigate to the My Esri homepage - https://my.esri.com/ and log in using your Esri Account credentials

2. Click the My Organization tab > Support menu option > Request Case to start the submission process 

 

Best Regards,
Qiuyun Yu