ERROR - Out of Memory

[JakobOlesen]

At a customer (Nuuday), we run into problems when using the a report with live-connection. The report uses several number of bookmarks to "switch" beteen graphs showing information depending on selection of different KPI that are initiated via press on buttons loading different bookmarks. After pressing diffenrent buttons loading different graphs after 25-30 time Power BI Desktop run into "memeory issue" and crashes. The same happens in if the report is consumed in the Power BI Service.

Error messag can be seen below:

Feedback Type:
Frown (Error)

Error Message:
We're sorry. This report ran out of memory, and the application must close.

Stack Trace:
at Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser.<>c__DisplayClass46_1.<OnRenderProcessTerminated>b__1()

Stack Trace Message:
We're sorry. This report ran out of memory, and the application must close.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.MainWindow.Microsoft.PowerBI.Client.Windows.CefSharpFramework.ICefBrowserHost.OnFatalError(FeedbackActionInfo feedbackActionInfo, Exception e, String knownErrorDetailsUrl)
at Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser.<>c__DisplayClass46_1.<OnRenderProcessTerminated>b__1()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass0_1.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass2_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError_ErrorDescription:
OutOfMemory

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.81.5831.821","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser+<>c__DisplayClass46_1","Error":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.Exceptions.CefProcessCrashedException - OutOfMemory","MethodDef":"<OnRenderProcessTerminated>b__1","ErrorOffset":"21"}

AS Live Connection:
True

Performance Trace Logs:
C:\Users\jol\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_NewWebTableInference
PBI_qnaLiveConnect
PBI_inlineExplore
PBI_realTimeRefresh
PBI_showMinervaRibbon
PBI_showMinervaViewNavigator
PBI_v3ModelsPreview
PBI_hierarchicalSlicerCreation
PBI_relativeTimeSlicer
PBI_dataSearchCuration

Disabled Preview Features:
PBI_SpanishLinguisticsEnabled

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

Browser name:
ExplorationBrowser

Formulas:

section Section1;

[v-chuncz-msft]

@JakobOlesen 

Similar issue has been reported: CRI 181426362. You may also try the latest version of Power BI Desktop and create a support ticket for assistance if necessary.

[Anonymous]

Hello @v-chuncz-msft 

we expect same issue randomly occurring using RS Client 2.81.5831.941 (2020-05).

Could you please update about issue report: CRI 181426362

When will it get fixed, what's exacly causing issue, etc.

Many thanks

Daniel