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Decomposition tree fails to load intermittently when embedded

Hi,

 

I know Decomp tree is still in preview mode but we're facing some problems with it while embedding it into our application using JavaScript SDK. It fails to load intermittently for some of us - navigating from other places in our application or reloading the page twice or thrice helps sometimes but not guranteed to always work.

 

A little background here - 

  • We are setting one of the pages (the one with the decomp tree)  in the PBI report as a default page using JavaScript SDK. 
  • We are hiding the page-selector nav bar.

And If we don't use above setup and simply embed an entire PBI report with an ability to switch between the pages, it works properly. This makes us think that there's some issue with setting a particular page as a default page using the SDK.

 

Can someone please take a look into this ASAP? This is indeed a great visual and it'd create a great value for us.

Status: New
Comments
v-qiuyu-msft
Community Support

Hi @spalla

 

Please create a support ticket to get help. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu