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Date filter box don't go off after selection in Power BI mobile app

We're facing issues with PowerBI mobile app report where after tapping over date slicer, selection box does't go off

and continues to pop up again even after selection.

Status: New
Comments
Moderator

Hi @ShashankPBI

 

Did you mean the Between mode or Dropdown mode slicer? 

Did you open the report in Power BI mobile app android version or ios version? 

 

Please update the Power BI mobile app to the latest version then test again. 

 

Best Regards,
Qiuyun Yu

 

Regular Visitor

Hi v-qiuyu-msft,

 

I'm refering to Between mode slicer,

 

Date selection calendar dropdown doesn't auto hide after selection in both ios and android.

 

We tried testing after updating app but issue continues to be same.

 

Thanks,

ShashankPBI

 

Moderator

Hi @ShashankPBI

 

I tested in Power BI mobile app android version 2111879 but not able to reproduce the issue ( I don't have iOS device currently). Did you run the same version as ours? 

 

Please open the same report in Power BI service, check if the same issue occurs. 

 

Best Regards,

Qiuyun Yu

Regular Visitor

Dear v-qiuyu-msft,

 

As per your suggestions, we've updated our app in andriod and ios still failed to fix the issue.

 

The calendar pop out doesn't autohide turning responsive on or off,

 
 

Calendar pop-out issue.PNG

Moderator

Hi @ShashankPBI

 

I would suggest you create a support ticket to get help. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu