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Data source credentials not valid when updating in Power BI Service

Hi everyone,

 

When updating dataset in Power BI Service it does not recognize the credentials of the source (it's a Web source), after introducing again the credentials error persists. The credentials are correct and are working fine in Power BI Desktop. A little screenshot of what I am seeing after clicking "update" and technical details:

 

problema_actualización.png

 

I am not the only one experiencing this issue:

http://community.powerbi.com/t5/Service/Data-source-credentials-hangs-on-refresh/m-p/113864#U113864

 

Any clue?

 

Thanks a lot, kind regards.

Status: Delivered
Comments
Microsoft

@juanca

 

Do you still have the same issue now? I just tried to get data from a web source in Jan 2017 version of PBI Desktop, and publish to PBI Service. I can get the dataset updated either with personal gateway or on-premises gateway as below.

 

Data source credentials not valid when updating in Power BI Service_1.jpgData source credentials not valid when updating in Power BI Service_2.jpg

 

Best Regards,

Herbert

Impactful Individual
Status changed to: Needs Info
 
Helper II

@v-haibl-msft

 

Thanks for tracking this issue. It's working properly right now.

On the other hand, I'm having trouble in order to set a PostgreSQL origin in my on-premise data gateway, I've open this post in order to get some advive: http://community.powerbi.com/t5/Integrations-with-Files-and/PostgreSQL-connection-through-On-premise...
Do you have any idea?

 

Thanks again,
Kind regards.

Impactful Individual
Status changed to: Delivered