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chavanr

Data flow refresh error after Gen 2 update

Submitted by Resolver I on ‎11-16-2020 06:29 PM

Hi there,

The schedule refresh for PowerBI is failing after we upgraded our account to Gen2.

 

The error is quite not useful, it states - 

chavanr_0-1605579537529.png

 

Have also raised a support ticket with microsoft for the same which is still WIP.

 

Is anyone have similar issues after updating to Gen2.

 

 

Status: New
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7 Comments (7 New)
Comments
jenneferparr
Helper I
Helper I
‎11-17-2020 08:55 AM

Yes, when I try to refresh any of my reports in PBI desktop I get this error:

jenneferparr_0-1605632093372.png

This just started yesterday; I was able to refresh on Friday with no issues.

jfreyha
Frequent Visitor
‎11-17-2020 02:36 PM

same thing here. we are reverting back the Gen2 Premium and dataflows/datasets are refreshing normally again.

 

chavanr
Resolver I
Resolver I
‎11-17-2020 06:57 PM

Yes @jfreyha  we did the same thing, everything working alright after we reverted back.

waiting for Microsoft support to get back to us on the Gen2 update.

jenneferparr
Helper I
Helper I
‎11-18-2020 08:06 AM

I discovered the issue was with the Microsoft store version of PBI Desktop. When I removed that and updated the PBI.com version all my database connections started working again.

jenneferparr
Helper I
Helper I
‎11-19-2020 07:59 AM

One more comment on this - after I opened a case with Microsoft and then figured out how to fix my issue, the Microsoft tech told me that this is a known issue with the Microsoft store version of Power BI and they're working on it. 

chavanr
Resolver I
Resolver I
‎11-19-2020 11:29 AM

@jenneferparr thanks for the information!

My ticket with Microsoft support is escalated to the product team.

Hopefully we will get a update soon.

 

Cheers,

 

v-chuncz-msft
Community Support
Community Support
‎12-15-2020 08:14 PM

@chavanr 

 

Thanks for your update. We understand that the issue may be urgent and you have created a support ticket. Hopefully, it could be resolved soon and it would be great if you could share the solution to help more users.
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