Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

0

Data Refresh through Enterprise Gateway Failed - no further information

Hi,

 

Since last Tuesday our datasets could not refresh through the enterprise gateway. No additional information provided to debug further. I have checked and gateway is online and reachable. Please provide more information to enable me to debug further.

 

Hide
Scheduled5/23/2017, 8:00:07 PM5/23/2017, 8:05:28 PMFailed 
Cluster URI:WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
Activity ID:b2da610c-ceca-4135-8fed-9fc7aab2da34
Request ID:76157af6-38a8-43e2-86c5-28b20021dc48
Time:2017-05-23 18:05:28Z

 

Status: Delivered
Comments
v-haibl-msft
Employee

@evil013

 

Please make sure you are using the latest version of on-premises gateway. If issue persists, I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).

 

Support Ticket.gif

 

Best Regards,
Herbert

evil013
New Member

Thanks, latest version of gateway seems to have solved this issue.

Vicky_Song
Impactful Individual
Status changed to: Delivered