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Data Gateway offline

 

Hi.

 

I have e problem with updating my data.

 

2.jpg1.jpg

 

 

 

Please help.

 

 

Status: Delivered
Comments
Seth_C_Bauer
MVP

Does the data source in the PBIX file match exactly to the datasource in the Gateway?

Do you have another datasource besides this one in the report?

Are your gateways up to date (Do you have the latest version)?

Pallich
Frequent Visitor



Does the data source in the PBIX file match exactly to the datasource in the Gateway?

Exactly.

 

Do you have another datasource besides this one in the report?

Yes.

 

Are your gateways up to date (Do you have the latest version)?

Yes.

v-haibl-msft
Employee

@Pallich

 

What is another data source besides this SQL Server one in the report?

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
Pallich
Frequent Visitor

 

"What is another data source besides this SQL Server one in the report?"

 

This project have only one data source (one SQL Server).

Two weeks ago that was no problem with refresh and the data geteway is been active.

v-haibl-msft
Employee

@Pallich

 

I just tested the same scenario as you but I can see my data gateway actived.

I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page) since it may be account specific.

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Status changed to: Delivered