Dashboard stuck "Refreshing" and showing blank Tiles

[GTS_ONE]

Hi All,

We have a Dashboard that pulls from 2 different reports that has been up and working fine for awhile.  But as of this morning we're suddenly seeing strange issues.  Here's what we observe:

- The main issue is that the Tiles are all blank (no error, just empty as in the first screenshot below)

- The dashboard says "Refreshing" in the top left and has been like that for hours

- The underlying reports do load properly, and if you pin a new Tile, then that new Tile works fine

- The original, blank tiles cannot be deleted from Dashboard.  When you click the menu, there simply isn't an option to delete it anymore. (see second screenshot)

- Clicking "Refresh Dashboard Tiles" does not force them to load

This is our main Dashboard and it would be less than ideal to have to rebuild it completely.  Hoping someone has seen this before and knows a solution...?

Thanks

[ebianco]

We are also having the same issue ... this is heavily impacting usabilty and overall Power BI perception within the company. Any workarounds? did other try removing RLS and proving that fixes the issue?

Thanks!

[niccupp]

I opened a support ticket with Microsoft. I've talked with their engineer....working with to collect logs.

[ap]

Did they gave an ETA on when this would be fixed?

[niccupp]

He said they will post updates / ETA on their site: https://powerbi.microsoft.com/en-us/support/

It sounds like it could be tomorrow.

[niccupp]

Hi -Has anyone else checked their dashboards today? it looks like ours might be fixed.

[csvdesk]

Mine appear to be refreshing now. Thank you for the help. 

[GTS_ONE]

Yes, our Tiles have all come back now, too.  Looks like they've fixed it.

[ebianco]

Ours are working too!

[ap]

This is now working as well too 

[v-haibl-msft]

Hi All,

This issue should has been fixed now.

Best Regards,
Herbert