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Dashboard Tile Width - Showing grey backgrounds

Status: Delivered
by jkay27 Frequent Visitor on ‎12-10-2018 01:24 AM

Hi,

 

Are there specific tile widths / ratios which need to be used when using dashboard tile images? Seen one post implying 4:3 but this doesn't make sense if you've got a solid background. See attached for example image. The uploaded image looks fine within PBI service - and the background properly shows as white - however when you publish an app to iOS containing the dashboard tile, the tile always shows with a small white border, with the background of the dashboard always grey. Note my dashboard background is white, and I've tried varying levels of opacity to get around this, without luck.

 

tile example image

 

Any ideas?

 

Thanks

Status: Delivered
Comments
by Moderator v-yuezhe-msft
on ‎12-11-2018 12:52 AM

@jkay27,

Do you directly add image tile in Power  BI Dashboard? Could you please post screenshots about dashboard tile in Power BI Service and in IOS app?

Do you apply theme for your dashboard? And what is the result if you choose "Phone view" for the dashboard in Power BI Service?
Capture.PNG


Regards,
Lydia

by Moderator v-yuezhe-msft
on ‎12-11-2018 12:52 AM
Status changed to: Needs Info
 
by jkay27 Frequent Visitor
on ‎12-11-2018 01:24 AM

Hi @v-yuezhe-msft

 

Yes directly added the image in the PBI dashboard. Yes a theme is applied but only to set the background colour as white (JSON below). Links to iOS / service views below too.

 

Thanks

 

iOS view

service view

 

 

 

 

 

 

{"name":"10da16b00e251e3eddb3","foreground":"#000000","background":"#FFFFFF","dataColors":["#01B8AA","#374649","#FD625E","#F2C80F","#5F6B6D","#8AD4EB","#FE9666","#A66999"],"tiles":{"background":"#FFFFFF","color":"#000000"},"visualStyles":{"*":{"*":{"*":[{"color":{"solid":{"color":"#000000"}}}]}}},"backgroundImage":null}

 

 

 

 

by Moderator v-yuezhe-msft
‎12-13-2018 01:24 AM - edited ‎12-13-2018 01:25 AM

@jkay27,

I got response from PG: "Currently background image or background color of dashboard isn't supported on mobile, see below doc https://docs.microsoft.com/en-us/power-bi/mobile-whats-new-in-the-mobile-apps."

Regards,
Lydia

by Moderator v-yuezhe-msft
on ‎12-13-2018 01:26 AM
Status changed to: Delivered
 
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