cancel
Showing results for 
Search instead for 
Did you mean: 

Dashboard Q&A doesn't work in Service

When clicking on ask Q&A in a dashboard using a dataset connceted to SSAS through gateway the following empty screen and error is shown: 

 

{{restatement}}
{{sourceLabel}}

Also reported by another user here : https://community.powerbi.com/t5/Service/Q-amp-A-not-working/m-p/617783 

Status: Needs Info
Comments
v-yuezhe-msft
Microsoft

@troyel,

Do you connect to SSAS cube or SSAS tabular? And what is your Power BI Service version? I am able to use Q&A button in dashboard successfully, and my Power BI Service version is 13.0.8234.157.

Regards,
Lydia

v-yuezhe-msft
Microsoft
Status changed to: Needs Info
 
TMsayleb
New Member

I have faced the same problem today, and solved it by just disabling the Ad blocker in my browser.

You can disable the Ad blocker, or you can use another browser ( Internet Explorer, Firefox )


Good luck

nzeribeIkay
New Member

I had the same challenge as Troyel and after reading TMsayleb's comment, I checked back with my chrome browser and found out that it had a pending update which I executed and then, everything started working properly.

I hope someone finds this helpful.