Custom visuals can not be updated if they are pinned to a dashboard
Submitted byAnonymouson11-28-201709:00 AM
1. Create a new visual that just displays the version number. So at the start our visual just displayed 1.0.0. 2. Create a report, import the visual and add it to the report. 3. Pin this visual to a dashboard. It seems that this is the step that causes the problems with updating. As long as the custom visual is pinned to any dashboards it cannot be updated. 4. Create a new version of the visual displaying 1.0.1. 5. Import the visual to the report and save it. 6. Refresh and you will see the old 1.0.0 visual.
It seems that the pinned visual somehow prevents the updating.
You can now go to dashboards and delete the dashboard that has the visual and the visual on the report will now update and correctly show 1.0.1.