Custom tooltip not working in Power BI Service

Status: Accepted
by s6sto Frequent Visitor on ‎01-17-2019 12:09 AM

When hovering over a visual in Power BI Service, the custom tooltip only flashes briefly on the screen. Tested on table and matrix visuals with different kind of custom tooltips. Tried re-publishing the report with latest version of Power BI Desktop, but the problem persists. The feature works on Power BI Desktop though. 

Status: Accepted
by The_Coon Regular Visitor
on ‎01-17-2019 06:33 AM

I'm having the same issue. Sometimes it works, most of the time not. Happens on every type of visual: table, bar chart, matrix, pie chart and line chart. 

by KDIXN Visitor
on ‎01-17-2019 07:47 AM

Same problem here, only flash Tooltip...disappearing again when loaded

by Drobinson1 Member
on ‎01-17-2019 08:04 AM

Same issue here.  Stinks I just rolled that feature out to our organization and now it doesnt work properly.

by bGrader Occasional Visitor
on ‎01-17-2019 10:01 PM

We are having the same issue as well. We have so many reports that rely on this feature. PowerBI team please this issue.

by APgoco New Member
‎01-18-2019 01:30 AM - edited ‎01-18-2019 01:31 AM

We are getting the same issue too - very frustrating. Please fix ASAP! This is impacting all of our reports. 

by Yme Frequent Visitor
on ‎01-18-2019 02:59 AM

Same here - in all browsers same behaviour: EDGE, Chrome, Firefox.


Power BI desktop: Page with visual with tooltip, and on hover does show a perfect tooltip visual.


Publish report to Power BI service (app.powerbi): Hovering over the visual, then the tooltip flashes and dissapears. Hovering over other part of visual (different bar in barchart), tooltip becomes visible changes the values regarding the hovered bar and then dissapears again.


Also when publising the visual in a dashboard then the tooltip does not work anymore and normal data is presented.



by acartobia Frequent Visitor
on ‎01-18-2019 04:56 AM

Same problem here! in editing mode works fine, but in viewer mode it flashes. We need a fix!

by GenericUser12 New Member
on ‎01-18-2019 07:02 AM

Same here, broken in power bi service. Still works in power bi desktop.

by cavalierimauro Regular Visitor
on ‎01-18-2019 09:28 AM

Exactly same problem here !! Please fix, this is impacting our production reports. Thanks,

by kgmccann Frequent Visitor
on ‎01-18-2019 11:28 AM

Same here. This had been happening on some reports (desktop too) for months but now seems universal in service

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