Custom Visual tooltips not shown on dashboards

Status: Accepted
by FP Frequent Visitor on ‎04-21-2017 05:31 AM


When a custom visual is pinned to a dashboard tooltips are not displayed on mouse over, while native visuals can display their tooltips correctly.

In all other contexts (included dashboard in focus mode) tooltips work as expected.


We noticed this issue testing our custum visuals and also pinning to a dashboard the sampleBarChart visual provided by Microsoft.
Debugging the code we noticed that the method is called as usual in tooltipServiceWrapper.ts, but nothing is shown.

Status: Accepted
by Community Support Team
on ‎04-24-2017 12:15 AM



I can repro the same issue as you. I’ve reported it internally to Power BI Team: CRI 36234575
I’ll post here once I get any update about it.


Best Regards,

by Vicky_Song Established Member
on ‎04-24-2017 12:15 AM
Status changed to: Accepted
by bartus1 Frequent Visitor
on ‎03-14-2018 06:39 AM
Same here. Custom tool tips don't show once report has been published. Those show up fine during design time in Power BI Desktop.
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