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kathleeng23

Copy Visual as image not working - something went wrong

Submitted by Advocate I on ‎09-16-2022 01:01 PM

In the last few days, we are no longer able to use the Copy Visual as image icon on visuals in our reports and apps.  The error returned just says 'something went wrong'.

Status: Delivered

Hi @kathleeng23 

This issue has been fixed , I will change the status to "Delivered" .

 

Best Regards,
Community Support Team _ Ailsa Tao

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72 Comments (72 New)
Comments
gstickney
Regular Visitor
‎09-23-2022 08:50 AM

Confirming it is now working for me Eastern US

achrafkasmi
Helper I
Helper I
‎09-23-2022 08:54 AM

still the same problem ! 

 

 

 

kathleeng23
Advocate I
Advocate I
‎09-23-2022 09:04 AM

It is working for us again in Central US

LindaJonesCT
Helper I
Helper I
‎09-23-2022 10:21 AM

Eastern US is still not working

rwax
New Member
‎09-23-2022 01:41 PM

Experiencing the same issue.

yukajin
New Member
‎09-23-2022 03:37 PM

Canada has the same issue. I tried until now. No luck. My end users said it worked in the past. 

Autofan1985
Regular Visitor
‎09-25-2022 11:24 PM

Tried again, but issue still stays here in the Netherlands sadly. Hopefully they roll the fix out soon.

Guidolavespa
Regular Visitor
‎09-25-2022 11:29 PM

hello, today it's working again in Belgium.

Evelien
Advocate I
Advocate I
‎09-26-2022 05:51 AM

It is still not working (Europe)

Fenalytics
Advocate II
Advocate II
‎09-26-2022 05:57 AM

It works in west-europe now (datacenter), in the Northern-europe region the issue still persist..

Idea Statuses