cancel
Showing results for 
Search instead for 
Did you mean: 

Content Pack Fails to Delete

I have a Content Pack that no matter what changes I made to it would not allow me to Update it.  The "Update" button would never highlight to confirm the changes.  I then decided to delete the CP and then recreate it.  I went to delete it and PBI threw the following error:

Something went wrong
Sorry, something went wrong while deleting the content pack. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID53285aa7-3eac-aa97-4176-a590cc9e92ea
Request ID5a163e8f-84ba-98d2-caee-21cde72f3e5d
Correlation IDcfcfebe7-60c7-ce0e-e85f-45143ba6668c
Status code400
TimeWed May 23 2018 08:04:55 GMT-0700 (Pacific Daylight Time)
Version13.0.5314.162
 
I was still able to recreate the Content Pack but this one still shows up after clicking "View Content Packs". 
Status: New
Comments
Moderator

Hi @Mattr_TEM,

 

I have sent a email to consult this issue internally, will update here once I get any information. 

 

Best Regards,
Qiuyun Yu 

Moderator

Hi @Mattr_TEM,

 

It’s a known problem and it will be fixed on PROD in the next couple of week. 

 

If you are urgent to fix the issue, I will help you contact the PG team. 

 

Best Regards,
Qiuyun Yu