Chiclet Slicer 1.3.1 intermittently not working

[nschaedle]

We are currently using version 1.3.1 of the chiclet slicer.  We encountered the same behavior with 1.3.0 as of about a month ago (prior to then we did not have issues).

We use the chiclet slicer to slice multiple reports by state (of which there are 10 values).  Horizontal.  0 columns.  1 row, Multiple selection off, Force selection off.

The slicer frequently gets "stuck."  It doesn't update to the selected value.  We can click on a state, but the values don't change.  Sometimes we have selected a state, which worked, and then de-select that state, but the visualizations on the report don't update.

We don't encounter this behavior in PBI Desktop.  It's just on PowerBI.com.

[v-haibl-msft]

@nschaedle

I tested with the sample file which downloaded from https://app.powerbi.com/visuals/show/ChicletSlicer1448559807354, but cannot repro the same issue as you.

Could you please provide a PBIX file to me which can be used to repro? You can share it through online file service like OneDrive. You can also publish your report to web and share the URL to us.

Best Regards,
Herbert

[nschaedle]

I'm not sure how the permissions part will work (I hope I'm understanding correctly), but I published a lightweight version to the URL below.  It has just two rows of data, yet still exhibits the same intermittent behavior.  It might take several clicks before it acts up.

https://app.powerbi.com/groups/me/reports/486094bc-bb06-4b47-9212-3d3df3168127/ReportSection5

Thank you for your assistance.

[v-haibl-msft]

@nschaedle

Does your report exist? I just have a try with your provided URL but it says the report may be deleted or I do not have access to it.

Best Regards,
Herbert

[nschaedle]

Thank you Herbert.  I am going to go with the first option you mentioned.  I have shared the PBIX file in OneDrive.  Here is the URL.  You'll need to publish it to (hopefully) recreate the issue.  It works in Desktop; it doesn't work on PowerBI.com (we've tested on multiple laptops and wallboards).

https://1drv.ms/u/s!Amb0l0iLboGGaTQSmd4beNnELJo

Your assistance is greatly appreciated.

[Anonymous]

Hi ,

I am facing the same issue as nschaedle mentioned , kindly help us to resolve it.

This issue seems to occur in IE.

Regards,

[nschaedle]

Based on rasha85's response, we switched to Chrome and are no longer having issues.

Thank you to rash85 for including the IE comment.