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I have subscribed to PowerBI on the 7th of may with a gmail account: valery.bonneau at gmail.com
The Order Number: feafea1e-a8d5-4ba4-9625-de5721b407dc
Account information
Organization name: bonneau
Domain: scaramouchevendetta.onmicrosoft.com
But I dont own the domain (my mistake but it was not very clear in the process) so I can not create an email to login with BUT I can not access to the details.
And I can not stop the payment either.
I had to create another account so I could create a ticket here.
So, can someone help me to stop paying for a service that I am not allowed to use?
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Hi @valerybonneau,
May I know how you subscribe Power BI? Can you sign in Power BI service(app.powerbi.com) with the onmicrosoft.com account? Can you sign in Azure portal(portal.azure.com) with this account as well?
Usually, the domain/tenant belongs to the Global admin. (What is Power BI administration? - Power BI | Microsoft Docs) Global admin has limited access to all management features for the organization including assign roles to other users, manage users and purchase.
Best Regards,
Community Support Team _ Caiyun