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Cannot update or export pbix

Since 2 days ago we cannot update data in our workspace with the follow error: 

 

gonzalomoran_0-1637085313407.png

 

Cluster URI: WABI-WEST-EUROPE-redirect.analysis.windows.net
Activity ID: ed13e687-1dd1-40f8-a612-0db66e827d70
Request ID: e22e67c9-9304-47a8-aeb7-6c9a7bbc342b
Time: 2021-11-16 17:41:20Z

 

If we try to republish dataset from desktop we get the following error: 

gonzalomoran_1-1637085463495.png

 

We tested in both Desktop versions Julio 2021 and November 2021

 

We have been al day testing with the same error so in not temporal. 

We tried to publish exactly the same pbix with other name and it works and updates ok. We havent taken this to production since it would mean to change dataset id and that will lead to "re-link" all other dashboards and reports which are about 40+ including user's personal reports.

 

In the many tests we have done, we wouldnt also export pbix this is the error:

Can't export to Power BI Desktop format We couldn't export to .pbix format.

Activity ID: 7bda8259-cdbd-4b83-9f43-d774a5435059
Request ID: 2754bc94-c234-4bdd-9cba-5fb2da128b22
Correlation ID: 61f94300-6f40-c992-9e09-75ab95c47365
Status code: 500
Time: Tue Nov 16 2021 18:50:16 GMT+0100 (hora estándar de Europa central)
Service version: 13.0.17090.56
Client version: 2111.1.08596-train
Cluster URI: https://wabi-west-europe-redirect.analysis.windows.net/

 

Any help??

 

Status: Delivered

OK, thank you for the response!

Comments
v-robertq-msft
Community Support
Status changed to: Investigating

Hi,

As far as I’m concerned, there is some limitation for downloading the pbix file, you should first check:

  1. The report must have been created using Power BI Desktop and since been published to the Power BI Service.
  2. You won’t be able to download the report if it was originally created in the Power BI Service.
  3. You cannot download Dataset with incremental refresh as a .pbix file.

 

For more limitations, please refer to this link:

https://docs.microsoft.com/en-us/power-bi/create-reports/service-export-to-pbix#considerations-and-l...

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

gonzalomoran
Helper I

It has been created and published through Desktop and its not incremental. The real problem is the update not the download feature 🙂

 

It seems its corrupted because we can publish and update if we change name or publish in another workspace

v-robertq-msft
Community Support
Status changed to: Investigating

Hi,

According to your problem, is it possible to create a new workspace to republish the reports to the new workspace to replace the reports with problems?

If you think it’s not achievable, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

gonzalomoran
Helper I

We have already solved after opening a ticket to microsoft. We deleted some of the old reports and it worked.

v-robertq-msft
Community Support
Status changed to: Delivered

OK, thank you for the response!