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Cannot open Power BI Desktop without internet connection

Hi all,

I'm facing problems trying to open Power BI Desktop without internet connection.

I've have the February update version 2.55.5010.641 64-bit  just installed.

 

It seems that the tool doesn't work without internet connection.

 

Has someone else encountered this problem?

 

thanks,

 

Samuele

Status: Accepted
Comments
v-qiuyu-msft
Community Support

Hi @Sam88,

 

Based on my test with the same Power BI desktop version as yours, we can open a blank report in desktop without Internet connected.  

 

In your scenario, please open a blank report to test again.  By the way, is there any specific reason you want to run desktop without Internet? As many desktop features require Internet, eg: publish report, get data from Azure SQL, import custom visuals, etc. 

 

Best Regards,

Qiuyun Yu

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
Sam88
Frequent Visitor

Hi!

I still have the error below.


Error Message:
Object reference not set to an instance of an object.

 

The problem was encountered by my colleague during a demo of the product to a new prospect, because he wasn't able to connect to the network.

 

thanks

 

 

Newbie1
Frequent Visitor

I am also facing the same problem and same error. Its not opening even blank file. I was giving demo without internet and Power BI was simply not opening. I had to go to a cafe where internet was there and it started working. 

 

Any idea, if its a new requirement.

 

Release:
February 2018

Product Version:
2.55.5010.641 (PBIDesktop) (x64)

 

Regards

v-qiuyu-msft
Community Support

Hi @Sam88@Newbie1,

 

I have reported this issue internally: CRI 60944167. Will update here once I get any information. 

 

Best Regards,
Qiuyun Yu 

Vicky_Song
Impactful Individual
Status changed to: Accepted
 
Paulus
Frequent Visitor

HI, I encounter this problem as well. Annoying. Every now and then I present at a customer's location without immediate access to internet, in which case I open a pbix file stored locally on my drive. No longer possible.  Remedy indeed is to create a internet connection, then it works.

Paul

mussol_
Advocate II

Hello, I posted the same problem and closed because I see there are other posts with the same problem.

My solution was to downgrade to the PBI Desktop issued  by January, this release works fine off line.

I hope that it will be solved in the march issue.

 

I hope this solution will help you also.

 

Regards,

 

Josep.

Anonymous
Not applicable
v-qiuyu-msft
Community Support

Hi all, 

 

I got information that the issue will be fixed in March release. Please test again after Power BI desktop March version is released. 

 

Best Regards,
Qiuyun Yu