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Good morning
When trying to access reports last night and this morning, we are receiving a "Cannot load model" error - see below:
I've tried searching on Google and other users experienced this back in 2020 following a global outage of the platform, however the Support page says there are no known outages.
Please may someone advise on this?
Many thanks in advance!
Abbie
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Hi @Abbie95 ,
We have reproduced your issue and have submitted to internal icm 315596794 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.
Best Regards,
Community Support Team _ Caitlyn