I cannot submit a support ticket via any of the recommended methods.
https://admin.powerplatform.microsoft.com/ tells me that I do not have permissions
Your account does not have permissions to create support requests for this service. Try selecting another support plan.
I have a pro license but no premium support plan.
I am the tenant global admin in Office 365 and have used this same method in the past 3 months to submit a support ticket.
Can you help?Thank you,
Please refer to this blog:
How to create a support ticket in Power BI
When I follow these directions it redirects me here with the mentioned experience.
if you click "CREATE SUPPORT TICKET" as below:
by the way, current pro trial not include. this feature works with pro and above license and they can open a support ticket for free. Regards,
I have followed these directions and get redirected to the site I mentioned, where it insists on a premium support plan. How do I create a ticket for this if I can't create a ticket at all?
Open a inprivate window and open this link have a try:
submit a support ticket
and also you could try to contact support over the phone as below:
Ok I tried that and it appears I can select a plan as seen here:
Why would it act differently based on the incognito mode?
It's pleasant that it is ok, maybe it is a browser account cache issue or browser cache issue.