Can't refresh any datasets on BI online service

[tommy-olsen]

Yesterday, all my datasets were refreshing just fine but today nothing happens.

- The automatic refresh hasn't done anything.

- When I press "Refresh now", I get a "popup" saying "preparing refresh" for a split second and then nothing happens.

The only way to update the data is to refresh the Desktop version and then upload it. 

I have datasets connection to an on-premises database and one connecting to a sharepoint site.

- The on-premises connection usually works perfect, but now nothing happens.

- The sharepoint connection usually brings up an error,  if I try to refresh, but now nothing happens (I just tried it this time as a test, as it usually doesn't work automatically).

Can you please help troublefinding - It seems like an issue on you online portal somehow.

Thanks in advance.

// Tommy

[HAASFREDERIC]

Dear, I have the same problem since yesterday evening.

[tommy-olsen]

 @Vicky_Song I don't know if you can do anything, but I noticed that you helped on some other issues, so maybe you can bring some attention to this subject?

[pinellus]

Hi!
We have the same problem since yesterday evening.

[amadeann]

Same problem. I have tried:

- republishing the report under the same name

- changing the name of web report and desktop report and republishing

- changing the name of the desktop report and publishing

- logging in and out of Power BI

- restarting the server with Personal and Enterprise gateways

- installing the newest update of Power BI desktop and republishing the report from the new version

None of the above worked. I am only able to refresh the reports on the desktop version

[djk1000]

Same problem. The Service health panel in O365 admin says everything is up and running today, it's obviously not!

[kazlik]

Same issue as well for us.

[TrevorCraig]

The status page is showing they're aware of the problem, and they replied to my support call saying they're aware of the issue. I don't know if it was related to the other issues last week or if they have work going on in the datacentres that has ran over, but its such a shame when we get these outages. Especially when you're trying to push users to start utilizing their own data. Its such a great product with regular updates, but given the choice I'd rather it was more robust with more uptime with less frequent updates to the product. 

[alanhodgson]

Same issue here. Below is my connection cluster:

[juanca]

Same issue I think...

[tyrellaf]

Same problem.  We're able to refresh on the desktop and re-publish, but the Scheduled and Manual refresh options are not working.