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0

Can't refresh any Power BI datasets

Submitted by Anonymous on ‎02-12-2019 01:47 PM

Receiving the following error when trying to refresh any Power BI dataset. These are all SQL datasets connected to the same gateway. The gateway states that it is Online and "good to go"

 

Something went wrong
Unable to connect to the data source undefined.
Please try again later or contact support. If you contact support, please provide these details.
Status: Delivered
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4 Comments (4 New)
Comments
v-qiuyu-msft
Community Support
Community Support
‎02-15-2019 01:07 AM

Hi @Anonymous,

 

Please share RequestID, Time and ClusterURI shown in detail error message. 

 

Best Regards,
Qiuyun Yu 

Anonymous
Not applicable
‎02-15-2019 08:27 AM
Cluster URIWABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
Request ID38896acf-50a3-4a01-caa2-cdb218504e50
Time2019-02-15 16:26:58Z
v-qiuyu-msft
Community Support
Community Support
‎02-21-2019 10:50 PM

Hi @Anonymous ,

 

Please update your on-premises data gateway to the latest version then test again. If issue persists, please create a support ticket to get dedicated support. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu 

v-qiuyu-msft
Community Support
Community Support
‎02-21-2019 10:51 PM
Status changed to: Delivered
 
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