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Can't open power bi dekstop

Hi,

Need help, I can't open pbi dekstop, I've tried install from microsoft store and offline installer and got the same issues!

 

Feedback Type:
Frown (Error)

Timestamp:
2022-08-08T13:04:43.3356600Z

Local Time:
2022-08-08T20:04:43.3356600+07:00

Session ID:
b6391881-bc19-4005-9a2f-6b643a388eef

Release:
July 2022

Product Version:
2.107.841.0 (22.07) (x64)

Stack Trace:
Microsoft.AnalysisServices.ConnectionException
at Microsoft.AnalysisServices.XmlaClient.OpenConnectionAndCheckIfSessionTokenNeeded(ConnectionInfo connectionInfo)
at Microsoft.AnalysisServices.XmlaClient.OpenConnection(ConnectionInfo connectionInfo, Boolean& isSessionTokenNeeded)
at Microsoft.AnalysisServices.XmlaClient.Connect(ConnectionInfo connectionInfo, Boolean beginSession)
at Microsoft.AnalysisServices.Core.Server.Connect(String connectionString, String sessionId, ObjectExpansion expansionType)
at Microsoft.AnalysisServices.Core.Server.Connect(String connectionString)
at Microsoft.PowerBI.Client.Windows.RetryAction.Perform(Action func, Func`2 errorHandler, Int32 maxAttempts, Int32 checkIntervalMilliseconds)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.ConnectServer(Object sender, EventArgs e)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__25.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Utilities.AggregateExceptionHandlingExtensions.WaitAndUnpackException(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.LoadDatabaseFromPbix(String filePath, Uri dataModelPath)
at Microsoft.PowerBI.Client.Windows.Services.ReportFactory.CreateLocalDatabase(IPowerBIPackage powerBIPackage, String pbixFilePath, PowerBIPackageOpenOptions options, IAnalysisServicesService analysisServices)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.107.841.0","ModuleName":"Microsoft.PowerBI.Amo.Core.dll","Component":"Microsoft.AnalysisServices.XmlaClient","Error":"Microsoft.AnalysisServices.ConnectionException","MethodDef":"OpenConnectionAndCheckIfSessionTokenNeeded","ErrorOffset":"134"}

InnerException0.Stack Trace:
at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port)
at Microsoft.AnalysisServices.XmlaClient.GetTcpClient(IConnectivityOwner owner, ConnectionInfo connectionInfo)

OS Version:
Microsoft Windows NT 10.0.19043.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 528372]

Peak Virtual Memory:
53.6 GB

Private Memory:
212 MB

Peak Working Set:
373 MB

IE Version:
11.789.19041.0

 

Workbook Package Info:
None

Telemetry Enabled:
True

DPI Scale:
125%

Supported Services:
Power BI

Status: Investigating

Whether reinstall or use the previous version of Power BI Desktop could resolve this issue, if not, you can consider sharing more details about this issue that whether it happens previously or recently and the senario when this issue happened.

 

Best Regards,
Community Support Team _ Yingjie Li

Comments
liyingjl
Regular Visitor

Please consider the minimum requirements for Power BI Desktop first:

Get Power BI Desktop - Power BI | Microsoft Docs

 

If the version of Power BI Desktop is updated from the previous version, you can try to uninstall wholly, download it from the web site and reinstall again to check, see:

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

If it still has the same issue, you can consider using the previous version of Power BI Desktop, see:

Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Docs

 

Regards

v-yingjl
Community Support
Status changed to: Investigating

Whether reinstall or use the previous version of Power BI Desktop could resolve this issue, if not, you can consider sharing more details about this issue that whether it happens previously or recently and the senario when this issue happened.

 

Best Regards,
Community Support Team _ Yingjie Li