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Can't open Power BI after June, 2020 update: "We weren't able to connect to the model."

I can't open Power BI after June, 2020 update. I'm getting "We weren't able to connect to the model." error when I'm trying top open updated Power BI Desktop. I tried to reboot my PC and to reinstall Power BI Desktop. I also tried both 64 bit and 32 bit versions of installer.


Feedback Type:
Frown (Error)

Error Message:
We weren't able to connect to the model.

Stack Trace:
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
We weren't able to connect to the model.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"}



Feedback Type: Frown (Error) Timestamp: 2020-06-11T07:21:33.7850374Z Local Time: 2020-06-11T09:21:33.7850374+02:00 Session ID: bdd3750c-efb2-49fa-b67a-16bc9648051e Release: June, 2020 Product Version: 2.82.5858.641 (20.06) (x64) Stack Trace: at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title) at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType) at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.b__1() at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.b__0() at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action) PowerBINonFatalError: {"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"} OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US) CLR Version: 4.7 or later [Release Number = 528049] Peak Virtual Memory: 3.4 GB Private Memory: 222 MB Peak Working Set: 271 MB IE Version: 11.0.9600.19399 User ID: a2b5748f-bb86-4532-8a0a-fe2d7131b276 Telemetry Enabled: True DPI Scale: 100% Supported Services: Power BI

Status: New
Comments
Regular Visitor

Same:

 

Windows 7 64 bit

 

Feedback Type:
Frown (Error)

Error Message:
We weren't able to connect to the model.

Stack Trace:
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
We weren't able to connect to the model.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"}

Frequent Visitor
Hi Guys , Please the link https://docs.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive for May download there is some issue going on and lot of people have raised the ticket for the same issue with Windows 7 users. https://docs.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive Cheers, Abhishek
Regular Visitor

Thanks Abhishek_1989.

New Member

Same problem here. Win7 64 bits.

 

Feedback Type:
Frown (Error)

Error Message:
No se pudo conectar con el modelo.

Stack Trace:
en Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
en Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
en Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
en Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
en Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
No se pudo conectar con el modelo.

Invocation Stack Trace:
en Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
en Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
en Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
en Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
en Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
en Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
en Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
en Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"}

Regular Visitor

Facing the same issue.

 

Feedback Type:
Frown (Error)

Timestamp:
2020-06-12T15:44:26.1933446Z

Local Time:
2020-06-12T21:14:26.1933446+05:30

Session ID:
70163246-a123-41bf-a59d-2e401328356e

Release:
June, 2020

Product Version:
2.82.5858.641 (20.06) (x86)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"0"}

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528049]

Peak Virtual Memory:
848 MB

Private Memory:
245 MB

Peak Working Set:
301 MB

IE Version:
11.0.9600.19698

User ID:
61c1fa17-4c51-419e-9757-5a5666d66bdb

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

New Member
Same problem on Windows 7 64 bit, tried both Power BI 32 & 64 bit but no luck, same problem on 32 and 54 bit, Below is the error details Feedback Type: Frown (Error) Timestamp: 2020-06-15T00:44:41.3390384Z Local Time: 2020-06-14T20:44:41.3390384-04:00 Session ID: 54e9769a-5daf-4d8d-91ff-5c0f089c3419 Release: June, 2020 Product Version: 2.82.5858.641 (20.06) (x64) Stack Trace: at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title) at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType) at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.b__1() at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.b__0() at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action) PowerBINonFatalError: {"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"} OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US) CLR Version: 4.7 or later [Release Number = 528049] Peak Virtual Memory: 3.34 GB Private Memory: 211 MB Peak Working Set: 264 MB IE Version: 11.0.9600.19572 User ID: 3eeb50d7-8b0b-4f6f-9bb1-b1d7e974a3f4 Telemetry Enabled: True DPI Scale: 100% Supported Services: Power BI
Regular Visitor

Facing the same issue

 

Feedback Type:
Frown (Error)

Timestamp:
2020-06-15T06:12:58.3816009Z

Local Time:
2020-06-15T08:12:58.3816009+02:00

Session ID:
bd059f5a-9dd0-4297-bc1e-c02b926a55e2

Release:
June, 2020

Product Version:
2.82.5858.641 (20.06) (x64)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"}

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US)

CLR Version:
4.6 or later [Release Number = 393297]

Peak Virtual Memory:
3.37 GB

Private Memory:
204 MB

Peak Working Set:
266 MB

IE Version:
11.0.9600.19596

User ID:
f7cff4e4-405f-4c0a-b3f4-86a1d085c16d

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

New Member
Same problem. Windows 7 64bit Feedback Type: Frown (Error) Timestamp: 2020-06-15T10:03:01.6553671Z Local Time: 2020-06-15T11:03:01.6553671+01:00 Session ID: f5a2aedf-2da1-44b5-96e1-5871acc910ee Release: June, 2020 Product Version: 2.82.5858.641 (20.06) (x64) Stack Trace: at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title) at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType) at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.b__1() at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.b__0() at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action) PowerBINonFatalError: {"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"} OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US) CLR Version: 4.7 or later [Release Number = 461310] Peak Virtual Memory: 3.37 GB Private Memory: 210 MB Peak Working Set: 269 MB IE Version: 11.0.9600.19723 User ID: ee0a1ac9-49f2-44b2-a3a2-091c4d446f9d Telemetry Enabled: True DPI Scale: 100% Supported Services: Power BI
New Member

Same error too.. Windows 7, 64 bit installed

Regular Visitor

@avatorlattached previous Power BI set up for windows 7, 64 bits. 

I uninstalled the June version and installed this on. Power BI desktop is working fine for me now. You can also try this and please do let me know whether its working for you as well.

 

https://drive.google.com/file/d/11lH2PMa5lWPE5GsuqdLI88C5cUHSoHDq/view?usp=sharing