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Can't export to Power BI Desktop format

All reports this morning:

Can't export to Power BI Desktop format
We couldn't export to .pbix format.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 6585fcf4-0a12-4653-814e-ec8db1bb74f8
Request ID: b436d4ea-5aad-a641-951f-06dbe5b776f4
Correlation ID: 40afdd55-785f-a98a-a531-be00a69cb4c8
Status code: 0
Time: Mon Oct 21 2019 09:46:03 GMT+0100 (British Summer Time)
Service version: 13.0.11109.192
Client version: 1910.2.021
Cluster URI:

Status: New
Helper I

The only Browser saying it is downloading is Edge but then it says it's a corrupt file when trying to open.

What is wrong here?

This is across all our reports.

10-21-2019 2-35-14 PM.png



Community Support

Hi @Sureshot


Please create a support ticket to get help. 


Support Ticket.gif


Best Regards,

Qiuyun Yu

Helper I