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Can't Refresh Dataset

I can't refresh my dataset, no matter what i do or try power BI refuses to refresh my data.

 

this is my error

Cluster URIWABI-PAAS-1-SCUS-redirect.analysis.windows.net
Activity IDe9dc2437-fcf4-4187-9447-b0e240fc6f39
Request IDc9fa3501-0c11-41ad-9a8e-d317a83fe04c
Time2019-07-17 01:54:06Z
 
if i upload the dataset again it works just fine but i'll create all my dashboards again and link them to new dataset even though it's the same file uploaded twice.
 
there is no human support team to resolve this issue.
Status: New
Comments
Moderator

Hi @Rsuarez

 

Which data sources does the dataset get data from? Please go to Dataset Settings and ensure you have specified valid credential for data sources, then refresh the dataset again to see if the same issue occurs. 

 

Best Regards,
Qiuyun Yu

Occasional Visitor

Hi!

 

i've entered my credencials for my one drive account and it fixed part of the issue.

 

Now it's showing me this.

 

Cluster URI:WABI-PAAS-1-SCUS-redirect.analysis.windows.net
Activity ID:e9dc2437-fcf4-4187-9447-b0e240fc6f39
Request ID:c9fa3501-0c11-41ad-9a8e-d317a83fe04c
Time:2019-07-17 01:54:06Z

 

What is the solution for this error??

Moderator

Hi @Rsuarez

 

From internal trace, I find the InvalidRefreshedTokenException error. Please reenter the valid credential for the data source, if the refresh fails again, please create a support ticket to get help. 

 

Support Ticket.gif

 

Best Regards,

Qiuyun Yu