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Can someone help me with the error message below?

Activity ID: 0b5e373c-6c75-4023-8c0e-9bf24f9a4767
Request ID: 6f114cd0-b86a-f109-d0bf-7926d023fb89
Correlation ID: 51858178-db7d-ccfa-ca1d-c4bd53440056
Status code: 401
Time: Fri Jul 30 2021 12:39:45 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.16475.45
Client version: 2107.3.06953-train
Cluster URI:

Status: New
Community Support

Hi @AdamProux ,

In which senario when you faced with this error message? Refresh, load the visual or anything else?

Please share more information about this issue.


In addition, usually status 401 means unauthorized, potential reason could be that the credentials of your data sources, you can try to update your data source credentials or using gateways if necessary.


Best Regards,
Community Support Team _ Yingjie Li