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Can not sign in Outlook with Power BI Pro account


I'm having a Power BI Pro account ( ). I used to sign in Oulook with this account before but now when i'm trying to access outlook, it showed as below: Outlook error.png

P/s: I have created some alerts of my dasdboard and want to forward the email alerts from to company email (

What troubleshooting should i do now ? Are there any tricks and tips for this issue ?

Status: New
Community Support

hi  @Tracy123 

From the error message, it should be a problem with Outlook Office 365 Subscription, please contact your O365 admin to check it as below: