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CCR (Alert to Complete) Cycle by US Franchise metric is not showing any data

Hi, 
When I entered to the CCR dashboard, I noticed the metric for CCR by alert date is not displaying any data.
Do you happen to know why? I need this metric to monitor CCR completion in timely manner.

 

agandar1_0-1659547188105.png

 

Status: Investigating

Hi @agandar1 

Did the metric for CCR show data before ? Did the visual in the report corresponding to the dashboard display data? What is the corresponding data source? What is the schema for connecting to the data source ?

 

Best Regards,
Community Support Team _ Ailsa Ta

Comments
v-yetao1-msft
Community Support
Status changed to: Investigating

Hi @agandar1 

Did the metric for CCR show data before ? Did the visual in the report corresponding to the dashboard display data? What is the corresponding data source? What is the schema for connecting to the data source ?

 

Best Regards,
Community Support Team _ Ailsa Ta

agandar1
New Member

Did the metric for CCR show data before ? - Yes, I was able to see the information and suddendly disapeared.
Did the visual in the report corresponding to the dashboard display data?  - Yes
What is the corresponding data source? - Not sure
What is the schema for connecting to the data source ? - Not sure

v-yetao1-msft
Community Support

Hi @agandar1 

Can you see the content of the metric for CCR now ?

 

Best Regards,
Community Support Team _ Ailsa Tao