Bug - All users not visible in usage report

[RishikeshMore]

Hi,

I have multiple reports where some users do not show up in usage report. This is a random behaviour. This has rendered the usage report utility almost useless, as clients want to use it to monitor usage and understand utility of various reports sections/pages.

Note - Users in question have accessed report(s) in last 90 days. Different set of users for different reports. Reports are shared via Power BI service.

Any help is much appreciated.

[v-lili6-msft]

hi

There is a known issue that Usage Metrics V1 doesn't work for the users who have enabled Private Links

as a workaround, Cusotmers can use Usage Metrics V2 or disable Private links

Regards,

Lin