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Blinking Power BI logo when clicking on a Shared Link

I am trying to access data that was shared with me from outside of my company, but all I see is a blinking Power BI logo that doesn't go away.  I started the free trial for Power BI Pro and it did not fix the issue.  I've tried logging out, and the user sent me another link, but still nothing.

Status: Accepted
Comments
v-qiuyu-msft
Community Support

Hi @jenna212,

 

The issue already reported internally: CRI 39028265. It's a bug and PG are working on the fix.

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Status changed to: Accepted
 
phaum1967
Resolver I

Hi v-qiuyu,

Do you have news about this issue as my clients can't see there dashboard...

Best

v-qiuyu-msft
Community Support

Hi all,

 

The fix already patched production. Please test again in your environment to see if the issue is gone.

 

Best Regards,
Qiuyun Yu

igordossantos
Helper I

This issue is still persisting itself. Please advise. 

nopaa1
New Member

I have the same problem! Any fixes? Happens in both my browsers.

v-qiuyu-msft
Community Support

@igordossantos@nopaa1 Please run Fiddler with Decrypt HTTPS traffic enabled, then repeat the steps to reproduce the issue. Share the .saz file with us. I will help you create a new ICM.

 

Fiddler.PNG

 

Best Regards,
QiuyunYu

navy4596
Regular Visitor

I can share saz file. I am having the same issue to. How do I share it?

delin8
New Member

Any updates on this issue?

seanrm42
Frequent Visitor

I am also having the same issues. My report is being shared via an embedded sharepoint code on a sharepoint site. One manager is stating the report never loads. What is the update?