Blank Page in App but working in Workspace

[rks]

Hi,

I have a report (edited with Nov. 2021 Update) and uploaded this report into my workspace. If I open the report from the workspace, it works just fine. However, when updating the workspace-app the same report stays empty. Just the empty page appears. No furhter error messages.

Best regards,

Konstantin

[v-robertq-msft]

Hi, 

Would you like to click on the “Update App” button then use the new link you got to enter the APP to check if the report is achievable?

Please refer to this link:

https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-create-distribute-apps 

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

[rks]

Thank you for your feedback. I have done as said but with no positive result. I have attached a screencast to illustrate the issue.

 I have also tried restarting the browser, clearing cache and renaming the report and reuploading it; all to no avail.

[v-robertq-msft]

Hi, 

If you want to get a solution for this kind of displaying problem as soon as possible, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

Thank you very much!

Best Regards,

Community Support Team _Robert Qin