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BUG: Changing Userids takes between 2 and 10 minutes, no sign on

I have to switch userids a few times a day.  EVERY time I try to change it is an ordeal.  I have to wait 30 seconds to 2 minutes to get a "sign in as" box.  And, half the time, it is just the white box (as shown below).  About a a quarter of the time, it is a white box that shows the top half of the text but no ability to put in my userid.  And, the last quarter of the time, it allows me to enter a userid.  

Then, after entering a userid, I wait up to 4 minutes for it to come back with something so that I can move forward.

This has been happening since the December update but I am finally turning it in as a bug.



Status: New
Community Support



I tried the latest version to switch account and it takes just a few seconds.

Super User

Hi @v-chuncz-msft ,


I am happy to screen share and show my is every single time....