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Azure Data Lake Storage Gen1 fails to refresh when published to web.

We are using the Azure Data Lake Storage Gen1 connector to connect to adl://oursubscription.azuredatalakestore.net/. Refreshing the report on powerBI desktop works fine, but when it's published to the web the scheduled refresh fails. We have added our AAD credentials to the scheduled refresh but still hit:
Something went wrong
There was an error when processing the data in the dataset.
Please try again later or contact support. If you contact support, please provide these details.
Message: Unable to connect to the remote server Table: *TableName*.
Cluster URI: DF-MSIT-SCUS-redirect.analysis.windows.net
Activity ID: 93c55c6f-52f3-4698-8471-4188acd4712b
Request ID: 607f3aad-ccc1-c460-b60c-1ee1ceffab13
Time: 2019-11-21 18:06:06Z

Status: New
Comments
Community Support Team

@chrile ,

 

I would suggest you create a support ticket here.

 

Regards,

Jimmy Tao

Visitor

Same here. Guys, I have .tsv file from Cosmos too, and connect it with PBI via Azure data lake Gen1.

suddenly, all refresh just got 

Unable to connect to the remote server Table: Query1.
 
 
 
 
But local refresh works. I guess this is a transient server side issue of PBI or azure data lake. Could you pls let me know what's going on?
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