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ArcrcGIS Online access issue

I'm truing to login to  ArcrcGIS Online account via PowerBI and get next error :

Your ArcGIS account requires an add-on license and associated privileges to use ArcGIS Maps for Power Bl

I can successfully sign in to my ArcGIS Online via IE

IT team said they did evrething they can from ArcGIS perspoective. 

Wonder if someone can help me here from PowerBI side?

 

PowerBI Version we use: 2.81.5831.821 64-bit (May 2020)

 

2020-05-28_15-46-56.png

Status: New
Comments
Community Support

@ukrsolid 

 

Check ArcGIS license requirements and create a support ticket for assistance if necessary.