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App update fails

Hi,

I have to report you a ne problem with the App update.

 

After the ready to update confirmation, the publish action ends with the following error message :

 

Something went wrong
Failed to publish app.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 1bdc79e4-4374-41db-9cb9-cbb8c13eb54b
Request ID: 8c93ddfa-5a13-c356-4562-93a9fe1827a6
Correlation ID: 7343702b-e812-592e-6dcf-751f8af88e76
Time: Fri Nov 30 2018 15:05:01 GMT+0100 (Romance Standard Time)
Version: 13.0.7382.168
Cluster URI: https://wabi-north-europe-redirect.analysis.windows.net

 

The problem is systematic and blocking. Please can you provide with help ?

Status: Accepted
Comments
v-yuezhe-msft
Employee

@Anonymous  ,

This is a known issue which has been reported internally: : CRI 89736315. 

What changes do you make for your report? Please check if the following steps help.

1. Find the dashboards that includes live report pages, and excluded these dashboards from the content list.
2. Then update the app, you should be able to update the app now.
3. Go back to the content list of the app workspace, and include the previously excluded dashboards.
4 Then update the app again.



Regards,

Lydia

v-yuezhe-msft
Employee
Status changed to: Accepted
 
Anonymous
Not applicable

Thanks Lydia for the solution.

It works and now the App can be published successfully.