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App stuck in "Building your app"

Hi!

Some of our users are reporting issues when trying to access an application - application refuses to load and gets stuck in "Building you app" phase.

 

I'm one of the users expiriencing the issue. From Chrome's dev console:

SELasse_0-1601359642107.png

The issue seems to be related with "subscribe" request which keeps failing even after multiple attempts. You can wait as long as you like, but app stays in the subscribe-ping loop.

 

Workaround: refresh the page. The app loads fine after F5 has been pressed.

 

Issue is present when using:

- Chrome (Version 85.0.4183.121, 64-bit). Also in Incognito mode.

- Edge (Version 85.0.564.63, 64-bit).

 

Might be related to: https://community.powerbi.com/t5/Issues/Apps-Stuck-on-quot-Building-your-app-quot/idi-p/1221494

 

 

Status: New
Comments
Community Support

@SELasse 

 

That works fine for me. This might be a temporary issue. If it persists, you may create a support ticket for assistance.