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App Information page not loading in AppSource for organizational Apps

When any user goes to install any organizational app and clicks on the icon a loading message appears, but nothing ever loads and the user is forced to exit.

qianaht_0-1600457860880.png  qianaht_1-1600457884754.png

Many users just click on the Icon assuming it will install the app or take them to a page where they can get more information. Currently, unless the user clicks directly on "Get it now" they are taken to a frozen loading page and forced to exit which leads them to think they are unable to install the app.

 

 

Status: New
Comments
Community Support

@qianaht 

 

Similar issue has been reported: CRI 204718005, so stay tuned.