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Add users to group

Good day,

In my attempt to add to add a new user, I included the new user to the required Power BI report group but the user gets the an error With the following Details and is unable to access the reports etc.


ActivityID: dcd3ed2a-4382-4834-b79d-1062c4cdbddf
RequestID: 8190c127-265c-c5ba-0350-7ff914860d31
CorrelationID: 67005556-2cbf-aba7-df79-86aa23a187c2
Status code 403
Time Tue Jan 24 20117 14:47:58 GMT+0200 (South Africa Standard Time)
Version: 13.0.1700.1015
Cluster URI: https://wabi-europe-north-b-redirect.analysis.windows.net

Status: Needs Info
Comments
itumeleng_s
Regular Visitor

By Group, I mean Group Workspace

v-haibl-msft
Employee

@itumeleng_s

 

What is the data source of this report? Is there any gateway configured for it? Could you please post an error screenshot for it?

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
itumeleng_s
Regular Visitor

Hi @v-haibl-msft

See below the error the new user gets.

The gateway is configured for an on premises source.

 

Error message.png

v-haibl-msft
Employee

@itumeleng_s

 

Is the gateway configured properly? You can check the status in Manage gateways for on-premises gateway. I just tried the same scenario as you but still cannot repro.

If issue persists, I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).

 

Best Regards,

Herbert