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proreporter

32 Bit Version won't Install on 32 Bit PC

Submitted by on ‎12-20-2016 07:37 AM

When trying to install on a 32 bit version a Windows Installer error message shows up. Anyone's got a clue why?Man Sad

Error says: Instalation package is not compatible with current processorError says: Instalation package is not compatible with current processorAs you can see it's a 32 bit systemAs you can see it's a 32 bit system

Status: New
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2 Comments (2 New)
Comments
v-haibl-msft
Employee
Employee
‎12-22-2016 11:27 PM

@proreporter

 

Do you have any other 32 bit PC can be used to test the installation? If it can be installed in other 32 bit PC, then the problem should be machine specific.

 

Best Regards,

Herbert

Anonymous
Not applicable
‎06-13-2017 01:59 AM

1. Can you provide more information like : - Package version you are trying to install , and the bit version

2. Did you check the event viewer logs if operating system is trying to prevent the installer

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