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Iliandra Frequent Visitor
Frequent Visitor

Report visuals not updating

Hi,

 

I imported data from a excel file on my local drive into power bi. Created a report, published it, downloaded the gateway and created the link. I also scheduled a refresh.

 

I checked the path in the power BI service and it is the same as the one of the power querry. 

 

The refresh is working well, since the data in the power querry is updating, but my visuals are not.

 

Am I missing something?

 

Thanks in advance for any help.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator v-yuezhe-msft
Moderator

Re: Report visuals not updating

@Iliandra

In Power BI Desktop, please check if you disable "Include in report refresh" option in query editor. If the option is disabled, report in Power BI Desktop will not updated. Also check refresh history in Power BI Service so that we can analyze the reason that why the report is not updated in Service.
0.PNG

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
7 REPLIES 7
Moderator v-yuezhe-msft
Moderator

Re: Report visuals not updating

@Iliandra,

Do you firstly connect to the Excel file in Power BI Desktop and create report there? If so, after you publish the PBIX file to Service, does the report update when you click "Refresh" in the following screenshot?
0.PNG


Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Iliandra Frequent Visitor
Frequent Visitor

Re: Report visuals not updating

Lydia,

 

No, it does not update.

 

The only thing updating is the dataset in the Power BI Desktop from which the reports are created.

Moderator v-yuezhe-msft
Moderator

Re: Report visuals not updating

@Iliandra,

Do you mean that only the data and report in Power BI Desktop are updated? If so, have you checked the refresh history in Power BI Service?

Regards,

Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Iliandra Frequent Visitor
Frequent Visitor

Re: Report visuals not updating

@Lydia,

 

No, only the data is updated in Power BI Desktop. The report is not updated in PowerBI desktop and also not in Power BI Service.

Moderator v-yuezhe-msft
Moderator

Re: Report visuals not updating

@Iliandra

In Power BI Desktop, please check if you disable "Include in report refresh" option in query editor. If the option is disabled, report in Power BI Desktop will not updated. Also check refresh history in Power BI Service so that we can analyze the reason that why the report is not updated in Service.
0.PNG

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Iliandra Frequent Visitor
Frequent Visitor

Re: Report visuals not updating

Hi @v-yuezhe-msft

 

Thanks for your feedback. While doing what you last told me to do, I encountered an issue with the data I was importing. Fixing that was the solution. Everything is updating now.

 

Many thanks.

 

Regards,

 

Iliandra

Moderator v-yuezhe-msft
Moderator

Re: Report visuals not updating

@Iliandra

Do you resolve this issue? If so, please accept my reply as answer to close this thread.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.