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Anonymous
Not applicable

Power BI Gateway: Refresh data from two different salesforce instances

Hi,

 

I have successfully connected to two different salesforce instances within the desktop tool and managed to append this data. Unfortunately when I publish this report to a cloud service workspace one of the instances flags the error: "Failed to update data source credentials"? Is this a limitation with the gateway? Am I on an old version of the gateway? Does the azure IP address need to be added to the white list on both sales force instances?

 

Thanks.

1 REPLY 1
v-yuezhe-msft
Employee
Employee

@Anonymous,

Do you use salesforce object or salesforce report connector in Power BI Desktop? When your Power BI report only contain Salesforce data, gateway is not required in Power BI Service. 

Go to settings in Power BI Service and find your dataset, directly enter your credential under Data source credentials.


Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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