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Posts: 55
Registered: ‎02-19-2018
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On premise gateway - New Gateway?

Hi i have inherited a server with an existing gateway, sadly i dont yet know the recovery key.

 

if i register a new gateway on the machine, will the existing one still be present for me to recover at some point in the future?

 

thanks

 

 

 


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Moderator
Posts: 9,925
Registered: ‎03-10-2016

Re: On premise gateway - New Gateway?

[ Edited ]

@ballist1x,

To move or restore the previous gateway, the recovery key is necessary.

In your scenario, if the previous gateway can't be used, you would need to register your own, and add all data sources within this new configured gateway.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Moderator
Posts: 9,925
Registered: ‎03-10-2016

Re: On premise gateway - New Gateway?

[ Edited ]

@ballist1x,

To move or restore the previous gateway, the recovery key is necessary.

In your scenario, if the previous gateway can't be used, you would need to register your own, and add all data sources within this new configured gateway.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.